Sep 14, 2020
By Sept. 21, all four Colorado Lottery claims offices will be open by appointment only.
The Colorado Lottery announced today that it has reopened its claims offices in Fort Collins and Grand Junction and will reopen the Denver claims office on Sept. 21 after being closed to the public since mid-March. The Pueblo office has remained open for players seeking to claim higher level prizes by appointment-only via its drive-thru claims window, but now all claims offices are taking appointments for in-person claims of prizes valued at $600 or more.
Winners can call the Lottery offices at 1-800-999-2959 to make appointments. Although claims
offices are reopening, the Lottery still encourages winners to claim prizes by mail. As always, winners of $599 or less can claim their prizes in-person at most Lottery retailers.
“As more and more state offices safely reopen to the public, we are confident about opening our claims offices with the rigorous safety measures we have put in place,” said Tom Seaver, director of the Colorado Lottery. “While we still want players to stay home as much as possible, we are thankful to be able to open all four of our claims offices to in-person transactions by appointment so that players can claim larger prizes at different locations across the state.”
Lottery offices will allow only one person in the claims lobby at a time and will process transactions while following all recommended safety measures, including requiring masks to be worn at all times, touch-free transactions with gloved staff through plastic partitions, regularly disinfecting the premises and health screening of Lottery employees and members of the public.
Pueblo Claims Center HQ
225 N Main Street, Pueblo, CO 81003
8 a.m. to 4:45 p.m. Mon – Fri
Fort Collins Claims Center
3030 S College Avenue, Suite 100, Ft. Collins, CO 80525
8 a.m. to 1 p.m. & 2 - 4:45 p.m. Mon – Fri
Denver Claims Center
720 S Colorado Blvd, Suite 110A, Denver, CO 80246
8 a.m. - 4:45 p.m. Mon – Fri
Grand Junction Claims Center
222 S 6th Street, Room 112, Grand Junction, CO 81501
8 a.m. - 1 p.m. & 2 - 4:45 p.m. Mon - Fri