Sep 14, 2020

By Sept. 21, all four Colorado Lottery claims offices will be open by appointment only.

The Colorado Lottery announced today that it has reopened its claims offices in Fort Collins and Grand Junction and will reopen the Denver claims office on Sept. 21 after being closed to the public since mid-March. The Pueblo office has remained open for players seeking to claim higher level prizes by appointment-only via its drive-thru claims window, but now all claims offices are taking appointments for in-person claims of prizes valued at $600 or more.

Winners can call the Lottery offices at 1-800-999-2959 to make appointments. Although claims 
offices are reopening, the Lottery still encourages winners to claim prizes by mail. As always, winners of $599 or less can claim their prizes in-person at most Lottery retailers.

“As more and more state offices safely reopen to the public, we are confident about opening our claims offices with the rigorous safety measures we have put in place,” said Tom Seaver, director of the Colorado Lottery. “While we still want players to stay home as much as possible, we are thankful to be able to open all four of our claims offices to in-person transactions by appointment so that players can claim larger prizes at different locations across the state.” 

Lottery offices will allow only one person in the claims lobby at a time and will process transactions while following all recommended safety measures, including requiring masks to be worn at all times, touch-free transactions with gloved staff through plastic partitions, regularly disinfecting the premises and health screening of Lottery employees and members of the public.

Claims Centers

Pueblo Claims Center HQ
225 N Main Street, Pueblo, CO 81003
719.546.2400 telephone
719.546.5208 fax
8 a.m. to 4:45 p.m. Mon – Fri

Fort Collins Claims Center
3030 S College Avenue, Suite 100, Ft. Collins, CO 80525
970.416.5993 telephone
970.416.6384 fax
8 a.m. to 1 p.m. & 2 - 4:45 p.m. Mon – Fri

Denver Claims Center
720 S Colorado Blvd, Suite 110A, Denver, CO 80246
303.759.3552 telephone
303.759.6847 fax
8 a.m. - 4:45 p.m. Mon – Fri

Grand Junction Claims Center
222 S 6th Street, Room 112, Grand Junction, CO 81501
970.248.7053 telephone
970.248.7055 fax
8 a.m. - 1 p.m. & 2 - 4:45 p.m. Mon - Fri

claims office, denver, covid-19, opening soon
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