Awarding prizes
As a Lottery retailer, you agree to redeem prizes up to $150. You may redeem prizes up to $599 if you wish. Prizes of more than $599 must be redeemed at any one of the Lottery's four Claim Centers.
For retailers
Resources to help you
Accounting information
GeneralFrequently Asked Questions About Accounting
Changes to Electronic Funds Transfer (EFT) Account Information
Inventory management toolsSales Redemption Daily Report - Three Shifts (pdf)
Sales Redemption Daily Report - Three Shifts (Excel worksheet)
Sales Redemption Daily Report - One Shift (pdf)
Sales Redemption Daily Report - One Shift (Excel worksheet)
Scratch
GeneralScratch Auto Re-Order List
Second-Chance Drawing Information
Game information sheetsGames: Super Lemon Lime Crossword, Dough Plow
Games: Reindeer Game, Surprise Package, Mele Kalikimaka Money, Sleigh Ride
Games: Cornucopia Cash, Special Diamond Bingo
Games: Wheel of Fortune, Super Special Scary Bingo, Immortal Cash
Games: Crossword Deluxe, Majestic Treasures, 7-11-21
Games: Goin' Green, Musical Note$
Games: CurrenCies, Reel Winners, Poker Crossword
Games: Scratch the Surface, Volcanic Cash, Fifty Large
Games: Star Spangled Cash, Bang-O Bingo, Opulent Riches
Games: Fortune Fiesta, Special Triple Twist Bingo, High Octane
Games: Hot Numbers, Poker Multiplier, Rageous Riches
Jackpot Games
COMING SOON BONUS RAFFLE - Bonus Raffle Fact Sheet
Equipment reference sheets
Have questions?
Terminal assistance, repairs or for supplies:Scientific Games call center
1.866.556.1414 (24/7 service)
Product or sales rep help?Colorado Lottery customer service
1.800.999.2959 (8 a.m. - 5 p.m., M-F)
Accounting or billing?Colorado Lottery accounting
Pueblo: 719.546.5236
Denver: 303.759.3552 x5236
1.800.999.2959 x5236
719.546.5320 fax
Compulsive gambling hotline1.800.522.4700
